We empower Servicers of all sizes to create a best-in-class borrower experience.
Universal Component Lender Services, Inc. was started to help Loan Servicers have a more prominent role in the handling of their portfolios. We interrupt the traditional subservicing model where MSR holders are required to give up full control of their portfolio, and instead provide à la carte servicing solutions tailored to support an organization’s unique needs. With Universal Component Lender Services, Inc., Servicers choose only the services they need and then customize the service with unique borrower segment and process rules.
Whether you are an existing Servicer needing support, or looking to take servicing in-house, we help you SERVICE YOUR LOANS YOUR WAY.
We provide great customer service and augment existing processes for active Servicers. Our component services give Servicers the opportunity to outsource difficult servicing tasks or add flexible capacity, allowing internal team members to focus on alternative company objectives and/or the activities they do best. The result — lower financial, regulatory, and reputational risk, and, at the same time, increased profitability.
Furthermore, our Monitoring and Audit specialties give current Servicers peace of mind. We help clients stay in compliance with comprehensive quality control questionnaires, loan-level reviews, and vendor oversight services.
We partner with MSR holders to perform due diligence and/or develop a plan to bring servicing in-house. Our consultative services help Master Servicers understand everything it ACTUALLY takes to service loans as well as get them servicing on their own. We provide guidance on everything from resource mapping and the build out of custom action plans, to required post-transfer quality control implementation and the establishment of ongoing benchmarks.
In addition, Universal Component Lender Services, Inc. helps new Servicers avoid large overhead and enterprise changes, allowing an acceleration of the ramp-up timeline. Our component servicing solutions are built to an organization’s particular needs, so when you are ready to begin the transfer processes, the technology and team are already in place.